Servicenow

ServiceNow Implementation & Upgrades

CIO Source consultants and architects have implemented the ServiceNow platform in a variety of companies - from small departments to large and complex environments. Our phased, iterative approach to implementation helps companies get an early benefit from their ServiceNow investment. Whether you're implementing ServiceNow for the first time, or need help upgrading your environment, CIO Source personnel can guide you to a successful project delivery.

Configuration Management Database (CMDB)

Many companies fail to get the most out of their ServiceNow implementation because they lack the foresight to correctly configure their services and assets. Having delivered complex and highly integrated solutions, our Architects can help you determine the optimal approach for your CMDB. We'll help you configure your ServiceNow platform to support your business today while scaling up to the needs of tomorrow.

Back to "Out of the Box"

Sometimes companies find that they've unnecessarily customized ServiceNow to the point where upgrades are too painful and costly. And with new capabilities being delivered constantly by ServiceNow, sometimes those old customizations are now supported with out-of-the-box functionality. CIO Source consultants can lead you back to a maintainable, upgradable implementation so that you can continue to benefit from the platform's new features.

Beyond ITSM: "Enterprise" Service Management

With ServiceNow's flexible workflow and management capabilities, the platform has become a go-to solution for departments across the enterprise. Often a company's first expansion of ServiceNow beyond IT is into the area of Employee Onboarding/Offboarding. Facilities is also an early adopter. HR, Marketing, Compliance, and Legal departments are also coming to the party. Whatever your objectives for the platform, CIO Source consultants have experience in many business domains and can help you deploy your ServiceNow solution across the enterprise.

Remote Administration

Remote Administration services are popular with many ServiceNow customers. Many companies don't need a full-time administrator and benefit from "fractional" services. Our ServiceNow certified administrators are based in the US and ready to serve. Why not let us handle the administration and let your employees focus on higher value functions?

ServiceNow Express Implementation

For companies that aren't quite ready for the enterprise edition, ServiceNow Express is a great way to get up and running on the industry-leading platform. Our consultants can help you quickly configure and deploy the ServiceNow Express solution for your company, and help your team get up to speed with the platform.